Shipping & Delivery

Australian orders: 
 - Delivery usually takes 3-7 business days.
 - Enjoy free express shipment for orders over $100 in a single transaction. 
 - For purchases of $100 or below incur postage and handling charges of $10.

All other countries:
 - Delivery usually takes 3-7 business days for express post and 7-10 business days for standard shipment, depending on *location.
 - Enjoy free standard shipment for orders over $100 in a single transaction.
 - Enjoy free express shipment for orders over $200 in a single transaction. 
 - For purchases of $100 or below incur postage and handling charges of $10 for standard shipment and $30 for express postage.
 
*International STANDARD shipment transit time:
New Zealand: 3-5 business days
Asia Pacific: 5-10 business days
Western Europe, USA, Canada and Middle East: 7-12 business days
Other countries: 6-14 business days

All items are usually shipped within 2 business days of ordering. 
In the unlikely event that this is not possible to ship the goods within a timely manner, a notification email will be sent to advise you of the likely delay. 

* Shipping times do vary depending on the shipping location - particularly during holiday seasons*. 

To track your parcel: 
All orders are sent as registered mail.
Each parcel has a tracking number and this will be emailed to the you once the parcel is dispatched.

Customs, duties and taxes:
International orders may be subject to import duties and taxes. Fees charged depend on the country of delivery, and must be paid to the local tax authority upon receipt of your package. Please be advised that Pica LéLa has no control over these charges. Please contact your local customs office for further information.